Privacy

How Helper handles your information. Last updated 26 Sep 2026.

What Helper stores

• About you — your display name, your preferred language, and the account used to sign in. You may use Google or email and password. Google sign-in shares your name and email address.
• Household membership — which household you belong to and whether you are the employer or the helper.
• Day-to-day content — tasks and repeating task schedules, messages and guides, the translations of all three, and requests.
• Employment records — rest days taken, salary payments and the periods they cover, contract pay terms, and bonuses.

Helper has no analytics, no advertising, and no third-party trackers. Your content is not sold. Your browser stores your sign-in session, language and theme choices, household selection, pending invitation and local activity markers. Notification subscriptions and preferences are stored when you enable notifications. Short-lived translation request counters help prevent abuse; they do not contain the text being translated.

Who can see it

Content is visible to the members of your household, and to no other household. Chat has three lanes — one shared by everyone, and one private to each role — and the private lanes are enforced by the database, not merely hidden in the interface.

Helper does not record when a task was ticked, how often one was missed, or any rating, score, or assessment of a person. Those are not features that were left out; the database has nowhere to put them.

Services Helper relies on

• Supabase — stores the database and manages sign-in. Data is held in the Singapore region.
• Google Sign-In — confirms who you are. Helper receives your name and email address, nothing more.
• Google Gemini — translates what people write: messages, guides, and the wording of tasks. When something needs translating, its text is sent to Google's translation model and results are cached to reduce repeat requests. That written text therefore leaves Helper's own storage; nothing else in your account does — not your employment records, not your pay, not who ticked what.
• Cloudflare — serves the app itself.

How long records are kept

Rest-day records cannot be edited or deleted through the app. Employers can correct or delete salary payment records, including accidental entries. A correction clears the helper acknowledgement so the helper can confirm the revised payment. Signed contracts are protected from deletion. Records that remain stored are accessible to the subject helper after membership ends.

You can print or save a copy of your employment records. An extract is a snapshot of the records at the time it was produced; later corrections will appear in a new extract.

Your choices

You can leave a household at any time, which ends your access to its day-to-day content while leaving your own employment record readable to you. For questions about your information or requests concerning your account, use the private channel through which the app operator invited you to this pilot. A public contact address is not currently published. Do not post employment records or account details publicly.